BetCruise is a European-based sportsbook that has been in the business for more than a decade. The sportsbook offers a great selection of games, competitive odds, and great customer service. It is renowned for its betting platform as well but struggles to maintain its payout ratio. Additionally, there have been multiple complaints regarding the bookie and its payment policies which is why many users tend to approach BetCruise with a bit of caution.
Established in 2007, BetCruise entered the market a bit later than other modern sportsbooks, but it still managed to take the spotlight away from older, same-tier bookies by offering better services.
When BetCruise started its operations in the European region, not many people were accustomed to an all-rounder sportsbook that offered one of everything. This bookie gave users exactly what they needed at the time: convenience.
BetCruise used the latest and most widely popular betting software to build its system from the ground up. This enabled them to make quite a lot of functional changes that benefited its user base. For example, with custom-built software, a bookie can “listen” to customer feedback and implement new and better features faster than other sportsbooks. This commitment towards change and the community-driven approach for BetCruise worked wonders and propelled this sportsbook to great heights.
Alas, this popularity was to be short-lived since the sportsbook seemed to focus too much on evolution and (ironically) less on customer experience. BetCruise started to decline in quality when it came to payment processing which caused a lot of disgruntled customers to leave scathing reviews on public forums.
BetCruise is still struggling to win back customer sentiment by genuinely being better, but we will just have to wait and see where this bookie will be in 5 years.
BetCruise seems to have a strong focus on providing users with a thrilling mobile experience. The sportsbook provides users with not only a great mobile betting platform but also enables users to choose how they want to bet based on their needs. For example, if you are a person who is always on the go, then you can try out their dedicated mobile application – this application is only available for Android users at the moment, and you can only download it from the sportsbooks main site (not available on Play Store). Alternatively, if you don’t want to download any additional app, then you can choose to play at BetCruise’s mobile-optimized website that provides just the same benefits as the desktop version.
BetCruise offers its desktop users the best of both worlds. Instead of just offering a plain old and straight-up desktop website, the bookie does something that grabbed our attention and our heart. BetCruise enables users to bet using the mobile platform UI (User Interface) even if they are logged in from their desktop. What this means is that there is a dedicated section called “mobile” on the desktop website; if you click on it, it will lead you to the mobile website interface. This interface may be very beneficial for desktop users as they can utilize the extra real estate to fit more info or betting categories. We found a lot of value in using the mobile interface on the desktop version – it’s pure genius!
BetCruise has structured bonuses for all its new users. You can potentially win up to 1000 Euros in bonuses if you commit yourself to the platform. This means that instead of getting the 100% match-up bonus straight up, you will get the full bonus amount in 3 deposits. To be precise, you can get a 100% match-up bonus worth up to 300 Euros on your first deposit, then a 75% matching bonus worth up to 300 Euros, and finally, a 125% bonus worth up to 400 Euros.
Add all of these up, and you can potentially win a loft bonus of 1000 Euros! But there is a catch to this: you have to roll over the bonus amount 35x times. This may seem a lot, but if you are in for the long haul, then you can benefit a lot from BetCruise.
There are a lot of sports and leagues available at BetCruise. We were quite pleased with how they have structured their portfolio, allowing players to choose from a variety of sports, whether regional or American. We found all the categories in one place, and the mobile interface allows for even more information on the homepage, which makes it super convenient to browse through multiple categories at a time.
BetCruise has always had amazing odds and is even considered as one of the market leaders today. The bookie knows exactly what the players want and expect from their sportsbook, which is why they have always focused on providing customers with industry-standard or industry-leading odds.
The casino section offers players a much-needed break. This is where having an all-rounder sportsbook makes the biggest difference. BetCruise offers a fantastic casino that rivals its own sportsbook’s quality and depth. We love the games selection at this bookie and would recommend it to every online casino fan!
The poker room is another great example of why we love BetCruise’s casino section. The poker rooms are teeming with players, and we never found ourselves in the middle of a dull moment. Everything is fast-paced and lively – it truly is a great place for poker fans.
The live dealer games are available for live casino fans and online gamers who demand HD quality video, low latency streaming, and great dealers. BetCruise offers all of this with more value due to its amazing IT infrastructure. We think this is one of the best live dealer sections out there.
There is a relatively newly launched eSports section at BetCruise which provides players with all the regular titles along with more famous games ranging from Call of Duty, Valorant, StarCraft 2, and more!
This is where things get a little hazy. Instead of offering a wide range of banking options, BetCruise only provides players with one of two conventional banking methods: Visa or MasterCard. Yes, that’s right, you can only use either two if you want to play at BetCruise.
The withdrawal methods are also the same with only Visa and MasterCard support. You simply can’t get more value out of this otherwise amazing sportsbook. There are also several issues with the payment processing system that can cause delays and payment failures. We came across several complaints where users had questioned the payment policies and procedures at BetCruise. This is truly a shame because this bookie offers everything that you would want in a good sportsbook but falls short when it comes to the most important aspect of online betting: payments. Fortunately, BetCruise is looking to improve and has made good on its promise of paying back its customers, albeit slowly.
You can expect amazing customer service with live chat, email, and phone support that is available to all users 24/7.
Despite its many wins, this sportsbook has an average reputation in general because of its lacking payment features and slow payouts. This has caused a lot of problems for the bookie in terms of its trustworthiness and acceptability. Even though the sportsbook is struggling to win back customer trust, only time will tell if it will be successful in this endeavor.
Reddit hosts much of the complaints and reputation-damaging posts for BetCruise. We urge users to go through as many posts as they can to be better informed about the most updated condition of BetCruise.
Yes, this is a registered sportsbook.
Unfortunately, this bookie is not available in the USA.
You can expect your money in about 3-4 days on average.
You may be taxed on your winnings as per your local tax laws.
Yes, you can place bets using the Android mobile app and mobile-optimized website.
No, this sportsbook does not report to the IRS since it does not operate in the USA.
This sportsbook is worth looking into because of its amazing features, but you need to be cautious when it comes to payments and payouts in general.
BetCruise is the best way for users to enjoy convenient betting at amazing odds. The sportsbook offers a fantastic platform that rivals the giants in the industry and has proven to be a great place for casual bettors.
